Codified-tacit and general-specific knowledge in the division of
labour among firms: A study of the software industry
Research Policy, 30 (9):
1425-1442 (2001/12)Abstract
This paper explores the organisation and codification of knowledge
in software firms. It analyses various economic incentives to codification,
including the need to improve the productivity and quality of software
production and the networks of inter-firm alliances. The paper examines
the experience of five Italian software firms specialising in software
packages and services. It compares their capabilities, main sources
of tacit knowledge, specific incentives to invest in knowledge codification
and the formal development methodologies and quality control systems
adopted. Finally, the paper analyses two distinct technological collaborations
that two of these firms have recently established.
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