How Useful are Natural Language Interfaces to the Semantic Web for Casual End-users?
E. Kaufmann, and A. Bernstein. Proceedings of the 6th International Semantic Web Conference and 2nd Asian Semantic Web Conference (ISWC/ASWC2007), Busan, South Korea, volume 4825 of LNCS, page 281-294. Berlin, Heidelberg, Springer Verlag, (November 2007)
Abstract
Natural language interfaces offer end-users a familiar and convenient option for querying ontology-based knowledge bases. Several studies have shown that they can achieve high retrieval performance as well as domain independence. This paper focuses on usability and investigates if NLIs are useful from an end-user's point of view. To that end, we introduce four interfaces each allowing a different query language and present a usability study benchmarking these interfaces. The results of the study reveal a clear preference for full sentences as query language and confirm that NLIs are useful for querying Semantic Web data.
%0 Conference Paper
%1 Kaufmann/2007/Useful
%A Kaufmann, Esther
%A Bernstein, Abraham
%B Proceedings of the 6th International Semantic Web Conference and 2nd Asian Semantic Web Conference (ISWC/ASWC2007), Busan, South Korea
%C Berlin, Heidelberg
%D 2007
%E Aberer, Karl
%E Choi, Key-Sun
%E Noy, Natasha
%E Allemang, Dean
%E Lee, Kyung-Il
%E Nixon, Lyndon J B
%E Golbeck, Jennifer
%E Mika, Peter
%E Maynard, Diana
%E Schreiber, Guus
%E Cudré-Mauroux, Philippe
%I Springer Verlag
%K 2007 evaluation human-computer_interaction information_extraction interface iswc language natural natural_language_processing research_10 semantic semantic_web web
%P 281-294
%T How Useful are Natural Language Interfaces to the Semantic Web for Casual End-users?
%U http://iswc2007.semanticweb.org/papers/281.pdf
%V 4825
%X Natural language interfaces offer end-users a familiar and convenient option for querying ontology-based knowledge bases. Several studies have shown that they can achieve high retrieval performance as well as domain independence. This paper focuses on usability and investigates if NLIs are useful from an end-user's point of view. To that end, we introduce four interfaces each allowing a different query language and present a usability study benchmarking these interfaces. The results of the study reveal a clear preference for full sentences as query language and confirm that NLIs are useful for querying Semantic Web data.
@inproceedings{Kaufmann/2007/Useful,
abstract = {Natural language interfaces offer end-users a familiar and convenient option for querying ontology-based knowledge bases. Several studies have shown that they can achieve high retrieval performance as well as domain independence. This paper focuses on usability and investigates if NLIs are useful from an end-user's point of view. To that end, we introduce four interfaces each allowing a different query language and present a usability study benchmarking these interfaces. The results of the study reveal a clear preference for full sentences as query language and confirm that NLIs are useful for querying Semantic Web data.},
added-at = {2007-11-07T19:13:58.000+0100},
address = {Berlin, Heidelberg},
author = {Kaufmann, Esther and Bernstein, Abraham},
biburl = {https://www.bibsonomy.org/bibtex/2fe7ac4a6c225a91fbab806a92a51cb97/iswc2007},
booktitle = {Proceedings of the 6th International Semantic Web Conference and 2nd Asian Semantic Web Conference (ISWC/ASWC2007), Busan, South Korea},
crossref = {http://data.semanticweb.org/conference/iswc-aswc/2007/proceedings},
editor = {Aberer, Karl and Choi, Key-Sun and Noy, Natasha and Allemang, Dean and Lee, Kyung-Il and Nixon, Lyndon J B and Golbeck, Jennifer and Mika, Peter and Maynard, Diana and Schreiber, Guus and Cudré-Mauroux, Philippe},
interhash = {985584dadcc94acb7d93ea5a519f6b74},
intrahash = {fe7ac4a6c225a91fbab806a92a51cb97},
keywords = {2007 evaluation human-computer_interaction information_extraction interface iswc language natural natural_language_processing research_10 semantic semantic_web web},
month = {November},
pages = {281-294},
publisher = {Springer Verlag},
series = {LNCS},
timestamp = {2007-11-07T19:20:53.000+0100},
title = {How Useful are Natural Language Interfaces to the Semantic Web for Casual End-users?},
url = {http://iswc2007.semanticweb.org/papers/281.pdf},
volume = 4825,
year = 2007
}