%0 Journal Article %1 journals/jkm/ChuaB13 %A Chua, Alton Y. K. %A Banerjee, Snehasish %D 2013 %J J. Knowl. Manag. %K dblp %N 2 %P 237-249 %T Customer knowledge management via social media: the case of Starbucks. %U http://dblp.uni-trier.de/db/journals/jkm/jkm17.html#ChuaB13 %V 17

@article{journals/jkm/ChuaB13, added-at = {2020-08-06T00:00:00.000+0200}, author = {Chua, Alton Y. K. and Banerjee, Snehasish}, biburl = {https://www.bibsonomy.org/bibtex/29364e5f32428217b887274604351b304/dblp}, ee = {https://doi.org/10.1108/13673271311315196}, interhash = {31c21bae5fdd5677d241e75e9a0b76a1}, intrahash = {9364e5f32428217b887274604351b304}, journal = {J. Knowl. Manag.}, keywords = {dblp}, number = 2, pages = {237-249}, timestamp = {2020-08-07T11:43:28.000+0200}, title = {Customer knowledge management via social media: the case of Starbucks.}, url = {http://dblp.uni-trier.de/db/journals/jkm/jkm17.html#ChuaB13}, volume = 17, year = 2013 }