Development and Utilisation of a Case-Based Help-Desk Support System in a Corporate Environment
M. G\"ı��ker, and T. Roth-Berghofer. Case-Based Reasoning Research and Development. Lecture Notes in Artificial Intelligence, page 132-146. Springer Verlag, (1999)
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%0 Conference Paper
%1 GokerEtAl99
%A G\"ı��ker, M.
%A Roth-Berghofer, T.
%B Case-Based Reasoning Research and Development. Lecture Notes in Artificial Intelligence
%D 1999
%E Althoff, Klaus Dieter
%E Bergmann, Ralph
%E Branting, L.Karl
%I Springer Verlag
%K imported
%P 132-146
%T Development and Utilisation of a Case-Based Help-Desk Support System in a Corporate Environment
@inproceedings{GokerEtAl99,
added-at = {2007-11-05T17:28:31.000+0100},
author = {G{\"\i}��ker, M. and Roth-Berghofer, T.},
biburl = {https://www.bibsonomy.org/bibtex/2fd77e8d591765b3001691dad6c5b0bff/bsmyth},
booktitle = {{Case-Based Reasoning Research and Development. Lecture Notes in Artificial Intelligence}},
description = {AI 2001 Elizabeth McKenna Barry Smyth},
editor = {Althoff, Klaus Dieter and Bergmann, Ralph and Branting, L.Karl},
interhash = {3cac0e3b84c68ea37e498ef1aebc7cef},
intrahash = {fd77e8d591765b3001691dad6c5b0bff},
keywords = {imported},
pages = {132-146},
publisher = {Springer Verlag},
timestamp = {2007-11-05T17:28:39.000+0100},
title = {{Development and Utilisation of a Case-Based Help-Desk Support System in a Corporate Environment}},
year = 1999
}
