%0 Conference Paper %1 7431483 %A Vuong, J. %A Braun, S. %B 2015 IEEE/ACM 8th International Conference on Utility and Cloud Computing (UCC) %D 2015 %K %P 612-617 %R 10.1109/UCC.2015.107 %T Towards Efficient and Secure Data Storage in Multi-tenant Cloud-Based CRM Solutions %U http://doi.ieeecomputersociety.org/10.1109/UCC.2015.107 %X Even though enterprises increasingly recognize the benefits of cloud computing, many are still reluctant using cloud-based applications or services like customer relationship management (CRM) solutions due to security and privacy concerns. This article aims at defining a roadmap to derive a holistic framework providing data privacy and security by design in the context of cloud-based multi-tenant CRM systems. As a CRM system developed for SMEs CAS PIA serves as an example for typically occurring data structures and use cases including the innovative concept of user-defined security levels for different data types. We present a scenario and requirements analysis for motivating the need for a suitable user-context-specific security concept and a data and privacy preserving framework.

@inproceedings{7431483, abstract = {Even though enterprises increasingly recognize the benefits of cloud computing, many are still reluctant using cloud-based applications or services like customer relationship management (CRM) solutions due to security and privacy concerns. This article aims at defining a roadmap to derive a holistic framework providing data privacy and security by design in the context of cloud-based multi-tenant CRM systems. As a CRM system developed for SMEs CAS PIA serves as an example for typically occurring data structures and use cases including the innovative concept of user-defined security levels for different data types. We present a scenario and requirements analysis for motivating the need for a suitable user-context-specific security concept and a data and privacy preserving framework.}, added-at = {2023-12-12T22:41:29.000+0100}, author = {Vuong, J. and Braun, S.}, biburl = {https://www.bibsonomy.org/bibtex/2a2668155e228f129e93fd4c77a7b6a37/admin}, booktitle = {2015 IEEE/ACM 8th International Conference on Utility and Cloud Computing (UCC)}, doi = {10.1109/UCC.2015.107}, interhash = {4d023e9738b7892bbcdb3f240a503976}, intrahash = {a2668155e228f129e93fd4c77a7b6a37}, keywords = {}, month = dec, pages = {612-617}, timestamp = {2023-12-12T22:41:29.000+0100}, title = {Towards Efficient and Secure Data Storage in Multi-tenant Cloud-Based CRM Solutions}, url = {http://doi.ieeecomputersociety.org/10.1109/UCC.2015.107}, year = 2015 }