Incollection,

Model-Based Evaluation

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The Human Computer Interaction Handbook, chapter 57, CRC Press, Boca Raton, FL, 3 edition, (2012)
DOI: 10.1201/b11963-66

Abstract

Model-based evaluation is using a model of how a human would use a proposed system to obtain predicted usability measures by calculation or simulation. These predictions can replace or supplement empirical measurements obtained by user testing. In addition, the content of the model itself conveys useful information about the relationship between the user's task and the system design.

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