Abstract
Instructions represented as lists of steps lead to inflexible and
brittle behavior in cognitive models, suggesting that list-style
instructions lead to poor learning in people as well. On the basis
of this assumption we designed an alternative operatorstyle
instruction that produces better learning in models. In an
experiment and model of interacting with a simulated Flight
Management System, a system that is notoriously hard to
learn on the basis of list-style instructions, we show that alternative
instructions produce significantly better and more robust
learning.
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