Proceedings,

Online Surveys for Collecting, Analyzing, Tracking, Evaluating User Responses on FocusOn Search and CategoryMap

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volume 15 of 2009, ACM/IEEE Joint Conference on Digital Libraries, D-Lib Magazine, (July 2009)

Abstract

FocusOn Search and CategoryMap are tools that will enable integrated access and discovery of the university resources and libraries on the Web. They will also enable the tracking of faculty research activities through university resources and libraries on the Web. The paper illustrates how to evaluate such system capabilities within existing information management infrastructure at St. John's Univ. and Libraries strategically and technically under Zachman Architecture Framework. User feedback and corresponding processes for gathering, analyzing and reporting critical info about the users via online surveys are briefly described.

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