%0 Book %1 GVK336461178 %C Wiesbaden %D 2001 %E Homburg, Christian %I Gabler %K Branche Customer_Relationship_Management Deutschland Marketing Theorie Verbraucherzufriedenheit %T Kundenzufriedenheit %U http://gso.gbv.de/DB=2.1/CMD?ACT=SRCHA&SRT=YOP&IKT=1016&TRM=ppn+336461178&sourceid=fbw_bibsonomy %7 4., vollst. überarb. und erw. Aufl. %@ 3409437851

@book{GVK336461178, added-at = {2009-08-21T11:34:36.000+0200}, address = {Wiesbaden}, biburl = {https://www.bibsonomy.org/bibtex/2b9c9ffe6258669f2299fca9c5c2e2374/fbw_hannover}, edition = {4., vollst. überarb. und erw. Aufl.}, editor = {Homburg, {Christian}}, interhash = {7456dafc143fe55fa96cf6792b658f30}, intrahash = {b9c9ffe6258669f2299fca9c5c2e2374}, isbn = {3409437851}, keywords = {Branche Customer_Relationship_Management Deutschland Marketing Theorie Verbraucherzufriedenheit}, pagetotal = {556}, ppn_gvk = {336461178}, publisher = {Gabler}, subtitle = {Konzepte - Methoden - Erfahrungen}, timestamp = {2009-08-21T11:51:38.000+0200}, title = {Kundenzufriedenheit}, url = {http://gso.gbv.de/DB=2.1/CMD?ACT=SRCHA&SRT=YOP&IKT=1016&TRM=ppn+336461178&sourceid=fbw_bibsonomy}, year = 2001 }