%0 Conference Paper %1 conf/icis/ZierauHB020 %A Zierau, Naim %A Hausch, Michael %A Bruhin, Olivia %A Söllner, Matthias %B ICIS %D 2020 %E George, Joey F. %E Paul, Souren %E De', Rahul %E Karahanna, Elena %E Sarker, Suprateek %E Oestreicher-Singer, Gal %I Association for Information Systems %K dblp %T Towards Developing Trust-Supporting Design Features for AI-Based Chatbots in Customer Service. %U http://dblp.uni-trier.de/db/conf/icis/icis2020.html#ZierauHB020 %@ 978-1-7336325-5-3

@inproceedings{conf/icis/ZierauHB020, added-at = {2021-04-06T00:00:00.000+0200}, author = {Zierau, Naim and Hausch, Michael and Bruhin, Olivia and Söllner, Matthias}, biburl = {https://www.bibsonomy.org/bibtex/2e41d8e4e718de2c29696730386397ba2/dblp}, booktitle = {ICIS}, crossref = {conf/icis/2020}, editor = {George, Joey F. and Paul, Souren and De', Rahul and Karahanna, Elena and Sarker, Suprateek and Oestreicher-Singer, Gal}, ee = {https://aisel.aisnet.org/icis2020/digital_commerce/digital_commerce/2}, interhash = {81441839e98583c4746693e07e64d7e6}, intrahash = {e41d8e4e718de2c29696730386397ba2}, isbn = {978-1-7336325-5-3}, keywords = {dblp}, publisher = {Association for Information Systems}, timestamp = {2024-04-09T19:22:56.000+0200}, title = {Towards Developing Trust-Supporting Design Features for AI-Based Chatbots in Customer Service.}, url = {http://dblp.uni-trier.de/db/conf/icis/icis2020.html#ZierauHB020}, year = 2020 }