Inproceedings,

Setting Diversity at the Core of HCI

, and .
Universal Access in Human-Computer Interaction. Design Methods and User Experience, volume 12768 of Lecture Notes in Computer Science, page 39-52. Cham, Springer International Publishing, (2021)
DOI: 10.1007/978-3-030-78092-0_3

Abstract

The advancing awareness of diversity in HCI is touted as laudable in addressing inequality and the digital divide. This progress however has not been reflected in HCI research. Diversity in HCI has focused on giving underrepresented users voice and confronting homogeneity. By increasing representations, though a diversity affinity is immediately visible, the deconstruction of institutionalized prejudice fails. Additionally, underrepresented voices have the unsurmountable task of representing their group. These approaches to diversity become tokenistic fixes failing to tackle the systemic causes of inequality.

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