%0 Conference Proceedings %1 chowanetz2013model %A Chowanetz, Maximilian %A Pfarr, Florian %A Winkelmann, Axel %B Proceedings of 2013 IFAC Conference on Manufacturing Modelling, Management, and Control, Band 7, Nummer 1 %C Schlossplatz 12, 2361 Laxenburg, AUSTRIA %D 2013 %I International Federation of Automatic Control %K myown %T A Model of Critical Success Factors for Software-as-a-Service Adoption %U http://www.ifac-papersonline.net/Detailed/59921.html %X Cloud Computing and Software as a Service (SaaS) are gaining increased attention by researchers and practitioners alike. In spite of its obvious relevance and potentials for increasing IT flexibility and reducing costs, significant concerns still exist on the side of potential users. Against this background, the paper at hand aims to collect empirical evidence about the specific reasons why decision makers may still be reluctant towards Cloud-based SaaS solutions. Drawing from these results, a model is developed that synthesizes the main success factors (security, privacy, compliance, flexibility and SLAs) along five dimensions. The paper closes with an assessment of practical implications and challenges for future research.

@proceedings{chowanetz2013model, abstract = {Cloud Computing and Software as a Service (SaaS) are gaining increased attention by researchers and practitioners alike. In spite of its obvious relevance and potentials for increasing IT flexibility and reducing costs, significant concerns still exist on the side of potential users. Against this background, the paper at hand aims to collect empirical evidence about the specific reasons why decision makers may still be reluctant towards Cloud-based SaaS solutions. Drawing from these results, a model is developed that synthesizes the main success factors (security, privacy, compliance, flexibility and SLAs) along five dimensions. The paper closes with an assessment of practical implications and challenges for future research.}, added-at = {2013-03-07T15:26:13.000+0100}, address = {Schlossplatz 12, 2361 Laxenburg, AUSTRIA}, author = {Chowanetz, Maximilian and Pfarr, Florian and Winkelmann, Axel}, biburl = {https://www.bibsonomy.org/bibtex/293913336836b9a8866bfa227db7a0341/winkelmann}, booktitle = {Proceedings of 2013 IFAC Conference on Manufacturing Modelling, Management, and Control, Band 7, Nummer 1}, interhash = {1795eaf933f444bd0f3272fbe33f4e59}, intrahash = {93913336836b9a8866bfa227db7a0341}, keywords = {myown}, month = {June}, publisher = {International Federation of Automatic Control}, timestamp = {2014-07-21T14:18:43.000+0200}, title = {A Model of Critical Success Factors for Software-as-a-Service Adoption}, url = {http://www.ifac-papersonline.net/Detailed/59921.html}, year = 2013 }