Book,

Problem Frames: Analyzing and Structuring Software Development Problems

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Addison-Wesley Longman Publishing Co., Inc., Boston, MA, USA, (2001)

Abstract

This book is a must-have for all IT professionals facing software development problems on a daily basis. If you are a systems analyst or requirements engineer it will provide an essential, practical guide from the task of identifying the problem to making the descriptions needed to resolve it.

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