Incollection,

Mobile Interaction Design in the Age of Experience Ecosystems

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The Human Computer Interaction Handbook, chapter 20, CRC Press, Boca Raton, FL, 3 edition, (2012)
DOI: 10.1201/b11963-24

Abstract

When mobile devices are enriched by multiple functions and applications, this entire ecosystem is what actually influences the overall experience of the user. This is the new territory for designers to act and define the character of a product, the features of a service, or the identity of a medium.

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