%0 Journal Article %1 noauthororeditor %A Gisela, López Lazcano Judith N. Jaimes Pérez Josué Iván Vega Torres %D 2017 %J International Journal of Trend in Scientific Research and Development %K and customer's degree evaluation pedagogy service %N 5 %P 79-84 %T Customer Service Evaluation Applied to Pedagogy Degree %U http://www.ijtsrd.com/other-scientific-research-area/other/2234/customer-service-evaluation-applied-to-pedagogy-degree/lópez-lazcano-judith-n %V 1 %X The objective of the present study is to evaluate the customer service applied to the pedagogy degree in its night shift. To carry out this research, a population study was applied and a representative sample was calculated using a 95% confidence level and a 5% error allowed. The Servqual instrument was used to achieve the stated objective. The results of the investigation showed that the lowest dimensions were the security with 66.43% and the reliability 68.71%. López Lazcano Judith N. | Jaimes Pérez Josué Iván | Vega Torres Gisela"Customer Service Evaluation Applied to Pedagogy Degree" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-1 | Issue-5 , August 2017, URL: http://www.ijtsrd.com/papers/ijtsrd2234.pdf http://www.ijtsrd.com/other-scientific-research-area/other/2234/customer-service-evaluation-applied-to-pedagogy-degree/lópez-lazcano-judith-n

@article{noauthororeditor, abstract = {The objective of the present study is to evaluate the customer service applied to the pedagogy degree in its night shift. To carry out this research, a population study was applied and a representative sample was calculated using a 95% confidence level and a 5% error allowed. The Servqual instrument was used to achieve the stated objective. The results of the investigation showed that the lowest dimensions were the security with 66.43% and the reliability 68.71%. López Lazcano Judith N. | Jaimes Pérez Josué Iván | Vega Torres Gisela"Customer Service Evaluation Applied to Pedagogy Degree" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-1 | Issue-5 , August 2017, URL: http://www.ijtsrd.com/papers/ijtsrd2234.pdf http://www.ijtsrd.com/other-scientific-research-area/other/2234/customer-service-evaluation-applied-to-pedagogy-degree/lópez-lazcano-judith-n }, added-at = {2018-09-01T06:28:00.000+0200}, author = {Gisela, López Lazcano Judith N. Jaimes Pérez Josué Iván Vega Torres}, biburl = {https://www.bibsonomy.org/bibtex/25554423739b7558d964c4cab372f6e86/ijtsrd}, interhash = {a517ffe8f6728ab496e4ad15786134c1}, intrahash = {5554423739b7558d964c4cab372f6e86}, issn = {2456-6470}, journal = {International Journal of Trend in Scientific Research and Development}, keywords = {and customer's degree evaluation pedagogy service}, language = {English}, month = aug, number = 5, pages = {79-84}, timestamp = {2018-10-02T11:01:27.000+0200}, title = {Customer Service Evaluation Applied to Pedagogy Degree }, url = {http://www.ijtsrd.com/other-scientific-research-area/other/2234/customer-service-evaluation-applied-to-pedagogy-degree/lópez-lazcano-judith-n}, volume = 1, year = 2017 }