%0 Journal Article %1 noauthororeditor %A Vandana, Nilza Angmo | Er. %D 2021 %J International Journal of Trend in Scientific Research and Development %K Big Data Kano Media Mining Model Social %N 2 %P 636-641 %T Study and Analysis of Online Comment Data Mining and Kano Model Research %U https://www.ijtsrd.com/engineering/computer-engineering/38528/study-and-analysis-of-online-comment-data-mining-and-kano-model-research/nilza-angmo %V 5 %X The foundation of this study is based on the Kano model. This model was initially used by making a questionnaire survey. But now a days due to vast amount of data and opinions available via the internet on the World Wide Web the model can be changed. In this study data from an e commerce site has been collected and has undergone preprocessing, sentiment analysis and then Kano evaluation to understand how to satisfy a customer. The use of the said model overcomes the disadvantages of the sentiment analysis. In this study a combination of sentiment analysis and Kano model has been done on online comment data giving us picture of how to discover the demands of a customer and also how to satisfy him. Nilza Angmo | Er. Vandana "Study and Analysis of Online Comment Data Mining and Kano Model Research" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-5 | Issue-2 , February 2021, URL: https://www.ijtsrd.com/papers/ijtsrd38528.pdf Paper Url: https://www.ijtsrd.com/engineering/computer-engineering/38528/study-and-analysis-of-online-comment-data-mining-and-kano-model-research/nilza-angmo

@article{noauthororeditor, abstract = {The foundation of this study is based on the Kano model. This model was initially used by making a questionnaire survey. But now a days due to vast amount of data and opinions available via the internet on the World Wide Web the model can be changed. In this study data from an e commerce site has been collected and has undergone preprocessing, sentiment analysis and then Kano evaluation to understand how to satisfy a customer. The use of the said model overcomes the disadvantages of the sentiment analysis. In this study a combination of sentiment analysis and Kano model has been done on online comment data giving us picture of how to discover the demands of a customer and also how to satisfy him. Nilza Angmo | Er. Vandana "Study and Analysis of Online Comment Data Mining and Kano Model Research" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-5 | Issue-2 , February 2021, URL: https://www.ijtsrd.com/papers/ijtsrd38528.pdf Paper Url: https://www.ijtsrd.com/engineering/computer-engineering/38528/study-and-analysis-of-online-comment-data-mining-and-kano-model-research/nilza-angmo }, added-at = {2021-04-13T13:04:52.000+0200}, author = {Vandana, Nilza Angmo | Er.}, biburl = {https://www.bibsonomy.org/bibtex/202564f2ddd3a9032facc27d14e87ce2b/ijtsrd}, interhash = {eda2be5c0cfb9c6d633cfc1a963d7a61}, intrahash = {02564f2ddd3a9032facc27d14e87ce2b}, issn = {2456-6470}, journal = {International Journal of Trend in Scientific Research and Development}, keywords = {Big Data Kano Media Mining Model Social}, language = {English}, month = feb, number = 2, pages = {636-641}, timestamp = {2021-04-13T13:04:52.000+0200}, title = {Study and Analysis of Online Comment Data Mining and Kano Model Research }, url = {https://www.ijtsrd.com/engineering/computer-engineering/38528/study-and-analysis-of-online-comment-data-mining-and-kano-model-research/nilza-angmo}, volume = 5, year = 2021 }