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Does local government staff perceive digital communication with citizens as improved service?

, , and . Gov. Inf. Q., 33 (2): 258-269 (2016)

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The Gap between Actual and Mandated Use of an Electronic Medication Record Three Years after Deployment., , and . MIE, volume 136 of Studies in Health Technology and Informatics, page 419-424. IOS Press, (2008)Visual overview, oral detail: The use of an emergency-department whiteboard., and . Int. J. Hum. Comput. Stud., (2015)Collaborative information seeking: The combined activity of information seeking and collaborative grounding.. Inf. Process. Manag., 44 (2): 957-962 (2008)What Do Thinking-Aloud Participants Say? A Comparison of Moderated and Unmoderated Usability Sessions., , and . Int. J. Hum. Comput. Interaction, 31 (9): 557-570 (2015)Minimal-feedback hints for remembering passwords.. Interactions, 13 (3): 38-40 (2006)Usability Constructs: A Cross-Cultural Study of How Users and Developers Experience Their Use of Information Systems., , , , , and . HCI (10), volume 4559 of Lecture Notes in Computer Science, page 317-326. Springer, (2007)Computer multitasking in the classroom reduced learning versus modern living., and . Interactions, 27 (2): 66-70 (2020)Scrutinising usability evaluation: does thinking aloud affect behaviour and mental workload?, , and . Behav. Inf. Technol., 28 (2): 165-181 (2009)Effects of electronic emergency-department whiteboards on clinicians' time distribution and mental workload., and . Health Informatics J., 22 (1): 3-20 (2016)Personal Usability Constructs: How People Construe Usability Across Nationalities and Stakeholder Groups., , , , , and . Int. J. Hum. Comput. Interaction, 27 (8): 729-761 (2011)