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Verification of the SAP reference models using EPC reduction, state-space analysis, and invariants.

, , , and . Comput. Ind., 58 (6): 578-601 (2007)

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Quantifying the Performance of Workflows., , and . IS Management, 25 (4): 332-343 (2008)Trade-Offs in the Performance of Workflows - Quantifying the Impact of Best Practices., , , , and . Business Process Management Workshops, volume 4928 of Lecture Notes in Computer Science, page 108-119. Springer, (2007)A Redesign Framework for Call Centers., , , and . Business Process Management, volume 4102 of Lecture Notes in Computer Science, page 306-321. Springer, (2006)Mining Reference Process Models and Their Configurations., , and . OTM Workshops, volume 5333 of Lecture Notes in Computer Science, page 263-272. Springer, (2008)Business process redesign for effective e-commerce., , and . ICEC, volume 60 of ACM International Conference Proceeding Series, page 382-391. ACM, (2004)Configurable Process Models: Experiences from a Municipality Case Study., , , , and . CAiSE, volume 5565 of Lecture Notes in Computer Science, page 486-500. Springer, (2009)SAP WebFlow Made Configurable: Unifying Workflow Templates into a Configurable Model., , and . BPM, volume 4714 of Lecture Notes in Computer Science, page 262-270. Springer, (2007)Managing traceability information in manufacture., , and . Int. J. Inf. Manag., 23 (5): 395-413 (2003)EPC Verification in the ARIS for MySAP reference model database., and . EPK, volume 167 of CEUR Workshop Proceedings, CEUR-WS.org, (2005)Configurable Workflow Models., , , and . Int. J. Cooperative Inf. Syst., 17 (2): 177-221 (2008)