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Introducing Learning Innovation in Public Employment Services: What Role Can Facilitation Play?

, , , , , , , and . International Conference on E-Learning at the Workplace, (2014)

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Socio-technical Process Design – the case of coordinated service delivery for elderly people, , and . Proceedings of the XII Conference of the Italian Chapter of AIS, "Reshaping Organizations through Digital and Social Innovation", Springer, (2015)Process Modeling with SeeMe: A Modeling Method for Service Processes., , , and . Implementing International Services, Gabler, (2012)Organizing International Service Management: The Case of M-BETA., , , , , and . Implementing International Services, Gabler, (2012)Individual and Collaborative Reflection at Work: Support for Work-place Learning in Healthcare., , , and . CSCL (2), page 121-124. International Society of the Learning Sciences, LuLu, Amazon, (2013)Understanding and Supporting Reflective Learning Processes in the Workplace: The CSRL Model., , and . EC-TEL, volume 8095 of Lecture Notes in Computer Science, page 151-164. Springer, (2013)Show me your living room: investigating the role of representing user environments in AR remote consultations., , and . MuC, page 267-277. ACM, (2020)Impact of augmented reality guidance for car repairs on novice users of AR: a field experiment on familiar and unfamiliar tasks., , , and . MuC, page 279-289. ACM, (2020)Joint Search Patterns in Mixed Reality., and . MuC, Gesellschaft für Informatik e.V., (2018)Augmented Living: Einsatz von Augmented Reality im Alltag., , , , and . MuC (Workshopband), page 69-74. De Gruyter Oldenbourg, (2014)Evaluating Pointing Modes and Frames of Reference for Remotely Supporting an Augmented Reality User in a Collaborative (Virtual) Environment: Evaluation within the Scope of a Remote Consultation Session., and . MuC, page 713-717. GI / ACM, (2019)