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Gute Arbeit und Digitalisierung : Prozessanalysen und Gestaltungsperspektiven für eine humane digitale Arbeitswelt, , , , , , , , , and 16 other author(s). ver.di – Vereinte Dienstleistungsgewerkschaft : Bereich Innovation und gute Arbeit, Berlin, (September 2015)Wissen ist was wert. Wissensmanagement, , and . Hamburg, VSA-Verlag, (2003)