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Random Walk and the Area Below its Path.. Math. Oper. Res., 18 (3): 566-577 (1993)Convexity Results for the Erlang Delay and Loss Formulae When the Server Utilization Is Held Constant.. Operations Research, 59 (6): 1420-1426 (2011)Simple bounds for closed queueing networks., , and . Queueing Syst. Theory Appl., 31 (1-2): 125-135 (1999)Polling, Greedy and Horizon Servers on a Circle., and . Operations Research, 43 (1): 177-186 (1995)Order statistics applications to queueing and scheduling problems., and . Queueing Syst. Theory Appl., 27 (3-4): 325-350 (1997)Convexity Properties of the Erlang Loss Formula.. Operations Research, 38 (3): 499-505 (1990)Strong Convexity Results for Queueing Systems., and . Operations Research, 35 (3): 405-418 (1987)Sharp and simple bounds for the Erlang delay and loss formulae.. Queueing Syst. Theory Appl., 64 (2): 119-143 (2010)