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Disambiguation of "Peters, Christoph"

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Enhancing IT Service Management Through Process Mining – A Digital Analytics Perspective on Documented Customer Interactions

, , , and . Forum Dienstleistungsmanagement, (2025)
DOI: 10.1007/978-3-658-48325-8_11

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Christoph Peters

Christoph Peters

Christoph Peters

Christoph Peters

Christoph Peters

 

Other publications of authors with the same name

Crowdworking-Plattformen als innovative Dienstleistungssysteme, , and . Digitale Dienstleistungsinnovationen. Smart Services agil und kundenorientiert entwickeln, Springer Vieweg, Berlin, Heidelberg, (2019)Modular Service Structures for the Successful Design of Flexible Customer Journeys for AI Services and Business Models – Orchestration and Interplay of Services, and . Working Paper Series of the Cambridge Service Alliance, Cambridge, UK, Cambridge Service Alliance, University of Cambridge, (2018)New Work Organization through Crowdworking Platforms - A Case Study, , and . Zukunftsprojekt Arbeitswelt 4.0, Stuttgart, Germany, (2016)Geschäftsmodelle in der Telemedizin - Ein Ordnungsrahmen, , and . Working Paper Series, Nr. 8, Kassel, Germany, (2015)Non-linearly quantized moment shadow maps.. High Performance Graphics, page 15:1-15:11. ACM, (2017)Dienstleistungssystem. Enzyklopädie der Wirtschaftsinformatik – Online-Lexikon, 10, GITO, Berlin, (2018)Anreiz- und Vergütungsmodelle auf Crowdworking-Plattformen als innovativen Dienstleistungssystemen, , and . Jahrestagung der Wissenschaftlichen Kommission Dienstleistungsmanagement (WK DLM) des Verbands der Hochschullehrer für Betriebswirtschaft e.V., Leipzig, Deutschland, (2017)The Systematic Modularization of Services in the Telemedicine Sector. 1st International Spring School on Systems Engineering (IS³E), Paderborn, Germany, (2013)Digitale Wertschöpfung durch Crowd Services: Neue Formen des Kundensupports am Beispiel Mila und Swisscom, and . Digital Customer Experience - mit digitalen Diensten Kunden gewinnen und halten, Edition HMD, Springer, Wiesbaden, Germany, (2019)Why the agile mindset matters, , and . Technological Forecasting and Social Change, 179 (121650): 1-14 (2022)