Emacs Starter Kit This should provide a saner set of defaults than you get normally with Emacs. It’s intended for beginners, but it should provide a reasonable working environment for anyone using Emacs for dynamic languages. The main advantage of the Starter Kit is that it provides better default settings and bundles many useful libraries. The latest version is at http://github.com/technomancy/emacs-starter-kit/
An entry point to the works of Piller on open innovation, have to look through it, if there is something concerning service adoption or service innovation
J. Mcgrenere, R. Baecker, and K. Booth. CHI '02: Proceedings of the SIGCHI conference on Human factors in computing systems, page 164--170. New York, NY, USA, ACM Press, (2002)