Jon Udell on 21 JUL 2021
Suppose you're a member of a team that runs a public web service. You need to help both internal and external users make sense of all the data that's recorded as it runs. That's been my role for the past few years, now it's time to summarize what I've learned.
S. Zerr, S. Siersdorfer, J. Hare, and E. Demidova. Proceedings of the 35th international ACM SIGIR conference on Research and development in information retrieval
, page 35--44. New York, NY, USA, ACM, (2012)