Let's say you've identified a microdecision or two that has economic leverage. What can you do to improve it? There are many possible interventions, and it's important not just to always use the same one. One approach is to automate it entirely. This is the focus of James Taylor and Neil Raden's book Smart Enough Systems, and of Taylor's blog on enterprise decision management. . If the decision is structured enough, that may be a good idea.