Practice Innovations (Jan 31, 2019). DOI:10.1037/pri0000089 Insurers, institutional and independent providers of health care have made increasing use of websites for patient communication, in the absence of data indicating that patients, especially older adults, utilize information technology (IT). The current study was designed to determine patient frequency of Internet and IT utilization across age groups. It was hypothesized that use of websites for patient communication might represent a barrier to health care for older adults. . To read the full article, log in using your NHS OpenAthens details.