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Hospital ward transforms the way it works - SaTH


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Mandie Esp, Ward Manager, said: “By removing non-productive time we now have so much more time in the day to do what is important. The ward is now a calmer environment, so that our patients have commented on the positive changes.

“The atmosphere in the department is also much better as everyone feels more empowered. We spend more time delivering direct patient care, while staff are now able to finish their shifts on time.”

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