Review of "WHERE DID THAT COMMUNITY GO? - COMMUNITIES OF PRACTICE THAT DISAPPEAR" by Patricia Gongla and Christine R. Rizzuto Chapter 24 in Knowledge Networks: Innovation through Communities of Practice
Communities of Practice are conceptually positioned as a very important and successful element of corporate Knowledge Management. By utilizing IT platforms they enable a direct connection of knowledge workers and the transfer and reuse of tacit expertise
As work becomes more knowledge-intensive, multidisciplinary and collaborative, educators must employ Knowledge Management (KM) to improve decision-making and bring about improvement within their organizations.
This study draws on the observations of five instructional designers who discuss their professional identities, their communities of practice and their roles as agents of social and institutional change.
In this paper, we argue that this approach is flawed and some knowledge simply cannot be captured. A method is needed which recognises that knowledge resides in people: not in machines or documents ...