%0 Journal Article %1 CT01 %A Callaghan, George %A Thompson, Paul %D 2001 %J Economic and Industrial Democracy %K call_centres industrial_relations labour_process labour_process_debate %N 1 %P 13--37 %R 10.1177/0143831X01221002 %T Edwards Revisited: Technical Control and Call Centres %V 22

@article{CT01, added-at = {2009-02-04T17:10:25.000+0100}, author = {Callaghan, George and Thompson, Paul}, biburl = {https://www.bibsonomy.org/bibtex/24088340b150d873bf4edc3cd549f4383/dmaus}, doi = {{10.1177/0143831X01221002}}, interhash = {08c67e16d44bdf38e177f56382c1fd0a}, intrahash = {4088340b150d873bf4edc3cd549f4383}, journal = {Economic and Industrial Democracy}, keywords = {call_centres industrial_relations labour_process labour_process_debate}, lccn = {{CT01}}, number = 1, pages = {13--37}, timestamp = {2009-02-04T17:10:25.000+0100}, title = {Edwards Revisited: Technical Control and Call Centres}, volume = 22, year = 2001 }