%0 Conference Paper %1 conf/wsks/CunhaVSB10 %A Cruz-Cunha, Maria Manuela %A Varajão, João %A Santana, Daniela %A Bentes, Isabel %B WSKS (2) %D 2010 %E Lytras, Miltiadis D. %E de Pablos, Patricia Ordóñez %E Ziderman, Adrian %E Roulstone, Alan %E Maurer, Hermann A. %E Imber, Jonathan B. %I Springer %K dblp %P 353-358 %T Customer Relationship Management Systems - Why Many Large Companies Do Not Have Them? %U http://dblp.uni-trier.de/db/conf/wsks/wsks2010-2.html#CunhaVSB10 %V 112 %@ 978-3-642-16323-4

@inproceedings{conf/wsks/CunhaVSB10, added-at = {2018-11-14T00:00:00.000+0100}, author = {Cruz-Cunha, Maria Manuela and Varajão, João and Santana, Daniela and Bentes, Isabel}, biburl = {https://www.bibsonomy.org/bibtex/2cebae10fabe54cd90133d609c32254cf/dblp}, booktitle = {WSKS (2)}, crossref = {conf/wsks/2010-2}, editor = {Lytras, Miltiadis D. and de Pablos, Patricia Ordóñez and Ziderman, Adrian and Roulstone, Alan and Maurer, Hermann A. and Imber, Jonathan B.}, ee = {https://www.wikidata.org/entity/Q57912465}, interhash = {3c5795d26567a6516657fe486bfa6f52}, intrahash = {cebae10fabe54cd90133d609c32254cf}, isbn = {978-3-642-16323-4}, keywords = {dblp}, pages = {353-358}, publisher = {Springer}, series = {Communications in Computer and Information Science}, timestamp = {2018-11-15T17:29:49.000+0100}, title = {Customer Relationship Management Systems - Why Many Large Companies Do Not Have Them?}, url = {http://dblp.uni-trier.de/db/conf/wsks/wsks2010-2.html#CunhaVSB10}, volume = 112, year = 2010 }