%0 Book Section %1 fähnrich2007future %A Fähnrich, Klaus-Peter %A Elze, Romy %B Advances in Services Innovations %D 2007 %E Fähnrich, Klaus-Peter %E Spath, Dieter %I Springer %K group_ccsd %P 289-306 %T Future Research and Needs for Action %U http://www.springer.com/engineering/production+eng/book/978-3-540-29858-8 %V VIII %@ 978-3-540-29858-8

@inbook{fähnrich2007future, added-at = {2011-06-29T10:48:56.000+0200}, author = {Fähnrich, Klaus-Peter and Elze, Romy}, biburl = {https://www.bibsonomy.org/bibtex/2469bd136c40b3cfc7a3d240682b35875/sesat}, booktitle = {Advances in Services Innovations}, editor = {Fähnrich, Klaus-Peter and Spath, Dieter}, interhash = {46bcb37683a7957841c7867d5ac27c65}, intrahash = {469bd136c40b3cfc7a3d240682b35875}, isbn = {978-3-540-29858-8}, keywords = {group_ccsd}, owner = {alex}, pages = {289-306}, publisher = {Springer}, timestamp = {2011-06-29T10:49:02.000+0200}, title = {Future Research and Needs for Action}, url = {http://www.springer.com/engineering/production+eng/book/978-3-540-29858-8}, volume = {VIII}, year = 2007 }