%0 Journal Article %1 journals/imds/OjiakoCG12 %A Ojiako, Udechukwu %A Chipulu, Maxwell %A Graesser, Andrew %D 2012 %J Ind. Manag. Data Syst. %K dblp %N 5 %P 766-785 %T Correlating service touch-point preferences with engagement parameters. %U http://dblp.uni-trier.de/db/journals/imds/imds112.html#OjiakoCG12 %V 112

@article{journals/imds/OjiakoCG12, added-at = {2020-04-25T00:00:00.000+0200}, author = {Ojiako, Udechukwu and Chipulu, Maxwell and Graesser, Andrew}, biburl = {https://www.bibsonomy.org/bibtex/24628f2d5081d27d52e0226b1b2412ad5/dblp}, ee = {https://www.wikidata.org/entity/Q29999926}, interhash = {6745d5eba35417d7c3c94ef4ac2786e6}, intrahash = {4628f2d5081d27d52e0226b1b2412ad5}, journal = {Ind. Manag. Data Syst.}, keywords = {dblp}, number = 5, pages = {766-785}, timestamp = {2020-04-28T12:06:40.000+0200}, title = {Correlating service touch-point preferences with engagement parameters.}, url = {http://dblp.uni-trier.de/db/journals/imds/imds112.html#OjiakoCG12}, volume = 112, year = 2012 }