Аннотация
Software engineering is by nature a highly collaborative
activity. However, collaborating effectively in Global
Software Engineering, in which team members are geographically,
temporally and/or socio-culturally separated from each
other, is more difficult. In a traditional co-located setting, one of
the most important communication patterns is a (face-to-face)
conversation. Technological solutions to have conversations in
a distributed setting are commonly used, however overhearing
conversations of others is not explicitly supported. In this paper
we report on the evaluation of supporting overhearing conversations
with technology in a distributed industrial setting. To do
this we deployed a tool we developed with which it is possible to
overhear Instant Messaging conversations in an international
software development company. Based on this evaluation we
report lessons learned and conclude with the most important
findings of this study
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