%0 Journal Article %1 Kern2006 %A Kern, M Kathleen %D 2006 %J The Reference Librarian %K Referencia Servicios_digitales %N 95/96 %P 99--112 %T Looking at the bigger picture: An integrated approach to evaluation of chat reference services %V 46

@article{Kern2006, added-at = {2015-05-04T22:06:34.000+0200}, author = {Kern, M Kathleen}, biburl = {https://www.bibsonomy.org/bibtex/2de5fc97c11dbdaf09feab98cfa217332/merlo}, interhash = {9777b18fb7ff38df24ac34e9c093e6b4}, intrahash = {de5fc97c11dbdaf09feab98cfa217332}, journal = {The Reference Librarian}, keywords = {Referencia Servicios_digitales}, mendeley-tags = {Referencia digital}, number = {95/96}, pages = {99--112}, timestamp = {2015-06-24T19:45:58.000+0200}, title = {{Looking at the bigger picture: An integrated approach to evaluation of chat reference services}}, volume = 46, year = 2006 }