%0 Book %1 GVK31771497X %A Schneider, Willy %C Landsberg am Lech %D 2000 %I Verl. Moderne Industrie %K Kundenmanagement Kundenorientierung Marketing Verbraucherzufriedenheit %T Kundenzufriedenheit %U http://gso.gbv.de/DB=2.1/CMD?ACT=SRCHA&SRT=YOP&IKT=1016&TRM=ppn+31771497X&sourceid=fbw_bibsonomy %@ 3478397251

@book{GVK31771497X, added-at = {2009-08-21T11:30:37.000+0200}, address = {Landsberg am Lech}, author = {Schneider, {Willy}}, biburl = {https://www.bibsonomy.org/bibtex/293eae51fb505eb371430bdabeaa3add6/fbw_hannover}, interhash = {b5335c93456efc62df48f0244ee632ea}, intrahash = {93eae51fb505eb371430bdabeaa3add6}, isbn = {3478397251}, keywords = {Kundenmanagement Kundenorientierung Marketing Verbraucherzufriedenheit}, pagetotal = {208}, ppn_gvk = {31771497X}, publisher = {Verl. Moderne Industrie}, subtitle = {Strategie, Messung, Management}, timestamp = {2009-08-21T11:30:50.000+0200}, title = {Kundenzufriedenheit}, url = {http://gso.gbv.de/DB=2.1/CMD?ACT=SRCHA&SRT=YOP&IKT=1016&TRM=ppn+31771497X&sourceid=fbw_bibsonomy}, year = 2000 }