%0 Journal Article %1 journals/aim/FukunagaHFAMN02 %A Fukunaga, Alex S. %A Hamilton, Ed %A Fama, Jason %A Andre, David %A Matan, Ofer %A Nourbakhsh, Illah R. %D 2002 %J AI Magazine %K dblp %N 4 %P 30-40 %T Staff Scheduling for Inbound Call and Customer Contact Centers. %U http://dblp.uni-trier.de/db/journals/aim/aim23.html#FukunagaHFAMN02 %V 23

@article{journals/aim/FukunagaHFAMN02, added-at = {2020-07-20T00:00:00.000+0200}, author = {Fukunaga, Alex S. and Hamilton, Ed and Fama, Jason and Andre, David and Matan, Ofer and Nourbakhsh, Illah R.}, biburl = {https://www.bibsonomy.org/bibtex/27ba7e7db9c246b3ea9660c1d85d74418/dblp}, ee = {https://doi.org/10.1609/aimag.v23i4.1667}, interhash = {b615353ca2fa28d8f1d0304daa7fb7c9}, intrahash = {7ba7e7db9c246b3ea9660c1d85d74418}, journal = {AI Magazine}, keywords = {dblp}, number = 4, pages = {30-40}, timestamp = {2020-07-24T00:24:54.000+0200}, title = {Staff Scheduling for Inbound Call and Customer Contact Centers.}, url = {http://dblp.uni-trier.de/db/journals/aim/aim23.html#FukunagaHFAMN02}, volume = 23, year = 2002 }