%0 Conference Paper %1 Angeli01Unfriendly %A Angeli, Antonella D. De %A Johnson, Graham I. %A Coventry, Lynne %B Proc. Int. Conf. Affective Human Factor Design %D 2001 %E Helander, M. G. %E Kalid, H. M. %E Po, T. Ming %I Asean Academic Press %K chatbot, dialogue, emotions, personality, social %P 467--474 %T The Unfriendly User: Exploring Social Reactions to Chatterbots %U http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.11.9920 %X This paper presents a preliminary evaluation of Alice, a chatterbot designed in order to elicit anthropomorphic attributions and emotional reactions from those who chat to `her'. The analysis is based on both transcripts of the interaction and user comments collected in a focus group. Results suggest that the introduction of explicit anthropomorphism in HumanComputer Interaction (HCI) is a complex phenomenon, which could generate strong negative reactions from the part of the user. The...

@inproceedings{Angeli01Unfriendly, abstract = {{This paper presents a preliminary evaluation of Alice, a chatterbot designed in order to elicit anthropomorphic attributions and emotional reactions from those who chat to `her'. The analysis is based on both transcripts of the interaction and user comments collected in a focus group. Results suggest that the introduction of explicit anthropomorphism in HumanComputer Interaction (HCI) is a complex phenomenon, which could generate strong negative reactions from the part of the user. The...}}, added-at = {2010-12-17T18:47:41.000+0100}, author = {Angeli, Antonella D. De and Johnson, Graham I. and Coventry, Lynne}, biburl = {https://www.bibsonomy.org/bibtex/29b16bf1bbb6efce5697cce4a656e0a75/mortimer_m8}, booktitle = {Proc. Int. Conf. Affective Human Factor Design}, citeulike-article-id = {167316}, citeulike-linkout-0 = {http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.11.9920}, editor = {Helander, M. G. and Kalid, H. M. and Po, T. Ming}, interhash = {1cdfd6648663a6d1803345ed3279178d}, intrahash = {9b16bf1bbb6efce5697cce4a656e0a75}, keywords = {chatbot, dialogue, emotions, personality, social}, pages = {467--474}, posted-at = {2005-04-22 11:38:41}, priority = {0}, publisher = {Asean Academic Press}, timestamp = {2010-12-20T11:11:25.000+0100}, title = {{The Unfriendly User: Exploring Social Reactions to Chatterbots}}, url = {http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.11.9920}, year = 2001 }