%0 Conference Paper %1 conf/bpm/HeinrichPBKB11 %A Heinrich, Robert %A Paech, Barbara %A Brandner, Antje %A Kutscha, Ulrike %A Bergh, Björn %B Business Process Management Workshops (2) %D 2011 %E Daniel, Florian %E Barkaoui, Kamel %E Dustdar, Schahram %I Springer %K dblp %P 261-272 %T Developing a Process Quality Improvement Questionnaire - A Case Study on Writing Discharge Letters. %U http://dblp.uni-trier.de/db/conf/bpm/bpmw2011-2.html#HeinrichPBKB11 %V 100 %@ 978-3-642-28114-3

@inproceedings{conf/bpm/HeinrichPBKB11, added-at = {2017-05-21T00:00:00.000+0200}, author = {Heinrich, Robert and Paech, Barbara and Brandner, Antje and Kutscha, Ulrike and Bergh, Björn}, biburl = {https://www.bibsonomy.org/bibtex/2c431d584f4d38f5859d5c7b7469829e6/dblp}, booktitle = {Business Process Management Workshops (2)}, crossref = {conf/bpm/2011w2}, editor = {Daniel, Florian and Barkaoui, Kamel and Dustdar, Schahram}, ee = {https://doi.org/10.1007/978-3-642-28115-0_25}, interhash = {dae7a0602422845e118fd61240a2b299}, intrahash = {c431d584f4d38f5859d5c7b7469829e6}, isbn = {978-3-642-28114-3}, keywords = {dblp}, pages = {261-272}, publisher = {Springer}, series = {Lecture Notes in Business Information Processing}, timestamp = {2019-06-04T12:58:58.000+0200}, title = {Developing a Process Quality Improvement Questionnaire - A Case Study on Writing Discharge Letters.}, url = {http://dblp.uni-trier.de/db/conf/bpm/bpmw2011-2.html#HeinrichPBKB11}, volume = 100, year = 2011 }