%0 Journal Article %1 journals/bpmj/ElbeltagiKG14 %A Elbeltagi, Ibrahim %A Kempen, Thijs %A Garcia, Elaine %D 2014 %J Business Proc. Manag. Journal %K dblp %N 1 %P 129-150 %T Pareto-principle application in non-IT supported CRM processes: A case study of a Dutch manufacturing SME. %U http://dblp.uni-trier.de/db/journals/bpmj/bpmj20.html#ElbeltagiKG14 %V 20

@article{journals/bpmj/ElbeltagiKG14, added-at = {2019-06-02T00:00:00.000+0200}, author = {Elbeltagi, Ibrahim and Kempen, Thijs and Garcia, Elaine}, biburl = {https://www.bibsonomy.org/bibtex/226aba463eac7ab2a9c1c8f9a20db2a1f/dblp}, ee = {https://www.wikidata.org/entity/Q61044648}, interhash = {ebe2355dcdb11e192d21a9513f7386eb}, intrahash = {26aba463eac7ab2a9c1c8f9a20db2a1f}, journal = {Business Proc. Manag. Journal}, keywords = {dblp}, number = 1, pages = {129-150}, timestamp = {2019-06-04T12:18:16.000+0200}, title = {Pareto-principle application in non-IT supported CRM processes: A case study of a Dutch manufacturing SME.}, url = {http://dblp.uni-trier.de/db/journals/bpmj/bpmj20.html#ElbeltagiKG14}, volume = 20, year = 2014 }