Complementarities in organizational design and the diffusion of information technologies: An empirical analysis
Research Policy, 36 (3):
367--386 (2007)Abstract
We use a specially designed survey on French firms located in Haute-Savoie to provide empirical evidence suggesting that Information and Communication Technologies adoption is not only influenced by the traditional factors of technology diffusion but also by complementarity effects between strategies, organization and information technologies. The data collected permitted several advances. Firstly, we could study authentic ICT while the recent literature has mainly focused on computer capital stocks or automation tools. Secondly, we constructed measures of the determinants put forward by the models of technology diffusion. Thirdly, we studied three kinds of practices: organizational and strategic practices, technological choices.