%0 Book Section %1 mörschel2007standardisation %A Mörschel, Inka %A Behrens, Hermann %A Fähnrich, Klaus-Peter %A Elze, Romy %B Advances in Services Innovations %D 2007 %E Spath, Dieter %E Fähnrich, Klaus-Peter %I Springer %K elze myown %P 257-277 %T Standardisation in the Service Sector for Global Markets %U http://www.springer.com/engineering/production+eng/book/978-3-540-29858-8 %V VIII %@ 978-3-540-29858-8

@inbook{mörschel2007standardisation, added-at = {2014-02-19T10:59:27.000+0100}, author = {Mörschel, Inka and Behrens, Hermann and Fähnrich, Klaus-Peter and Elze, Romy}, biburl = {https://www.bibsonomy.org/bibtex/292445be71633c413e65aff122605337e/elzework}, booktitle = {Advances in Services Innovations}, editor = {Spath, Dieter and Fähnrich, Klaus-Peter}, interhash = {208931a5458055fccfdba21e4943ad77}, intrahash = {92445be71633c413e65aff122605337e}, isbn = {978-3-540-29858-8}, keywords = {elze myown}, owner = {alex}, pages = {257-277}, publisher = {Springer}, timestamp = {2014-02-19T10:59:27.000+0100}, title = {Standardisation in the Service Sector for Global Markets}, url = {http://www.springer.com/engineering/production+eng/book/978-3-540-29858-8}, volume = {VIII}, year = 2007 }