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Field trials of proposed procedure for the assessment of low frequency noise complaints

, , and . Acoustics Research Centre, Salford University, (2005)

Abstract

This report describes field trials carried out to test the workability and usefulness of a procedure for assessing low frequency noise. The procedure includes guidance notes and a pro-forma report with step by step instructions. It does not provide a prescriptive indicator of nuisance but rather gives a set procedure to help Environmental Health practitioners to form their own opinion. The assessment is based on whether the measured levels of LFN exceed a reference curve, and whether there is correlation between the complainant’s comments and measured noise. A series of six trials of genuine ‘live’ LFN complaints was conducted by volunteers from Environmental Health departments. In two out of six cases an environmental noise was identified and its source located. In the remaining four cases no environmental noise was found and the officers concluded that there was no remedial action they could take. Their experience in applying the procedure was generally very positive: the participating officers found the procedure easy to use and that working to a set procedure increased their confidence and the complainant’s acceptance of the results. They also considered that the procedure achieved a good balance, giving a set procedure but allowing them the flexibility to form their own conclusions. The EHOs were generally able to draw firm conclusions and reach ‘closure’ if there was nothing they could do to help. The proportion of cases for which no precise cause can be found is typical of LFN cases around the world. It points to the need for an improved understanding of the phenomenon, as well as for alternative sources of help for complainants. A number of mostly minor modifications have been made to the procedure which it is recommended should be made available for a trial period as soon as possible.

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