%0 Book %1 GVK336464053 %A Finger, Lars %B Gabler-Edition Wissenschaft %C Wiesbaden %D 2001 %I Dt. Univ.-Verl. %K Betriebliche_Information_und_Kommunikation Beziehungsmanagement Call_Center Kundenmanagement Marketing Unternehmensorganisation %T Call Center als Instrument des Beziehungsmanagements %U http://gso.gbv.de/DB=2.1/CMD?ACT=SRCHA&SRT=YOP&IKT=1016&TRM=ppn+336464053&sourceid=fbw_bibsonomy %7 1. Aufl %@ 3824475448

@book{GVK336464053, added-at = {2009-08-21T11:34:36.000+0200}, address = {Wiesbaden}, author = {Finger, {Lars}}, biburl = {https://www.bibsonomy.org/bibtex/229f96534d7ada476e745ce0c59ccb81d/fbw_hannover}, edition = {1. Aufl}, interhash = {4c5dfba124ed5904207fb76eeb577c01}, intrahash = {29f96534d7ada476e745ce0c59ccb81d}, isbn = {3824475448}, keywords = {Betriebliche_Information_und_Kommunikation Beziehungsmanagement Call_Center Kundenmanagement Marketing Unternehmensorganisation}, pagetotal = {XVI, 254}, ppn_gvk = {336464053}, publisher = {Dt. Univ.-Verl.}, series = {Gabler-Edition Wissenschaft}, timestamp = {2009-08-21T11:51:38.000+0200}, title = {Call Center als Instrument des Beziehungsmanagements}, url = {http://gso.gbv.de/DB=2.1/CMD?ACT=SRCHA&SRT=YOP&IKT=1016&TRM=ppn+336464053&sourceid=fbw_bibsonomy}, year = 2001 }