%0 Conference Paper %1 Mark1999 %A Mark, Gloria %A Grudin, Jonathan %A Poltrock, StevenE. %B Proceedings of the Sixth European Conference on Computer-Supported Cooperative Work %D 1999 %K Casestudy, Desktop Sharing,, Bedeutung: Niedrig, Gelesen %P 159-178 %T Meeting at the Desktop: an Empirical Study of Virtually Collocated Teams %U http://www.ics.uci.edu/~gmark/ecscw99.pdf %X Corporate mergers, global markets, reduced willingness to relocate, and the increased need to reorganize and respond dynamically � we are entering an era of distributed organizations and groups. New technologies are needed that enable distributed teams to work as though virtually collocated. This case study examines how one such technology, desktop conferencing with application sharing, is used routinely by four groups within a major company. We discuss differing and evolving patterns of use. A range of difficulties arising from impoverished communication are documented. Success factors are identified, focusing on the use of technology facilitation and meeting facilitation. We conclude by describing benefits possible with this merger of communication and application sharing, as well as the challenges of organizational change that may be needed to achieve the benefits.

@inproceedings{Mark1999, abstract = {Corporate mergers, global markets, reduced willingness to relocate, and the increased need to reorganize and respond dynamically � we are entering an era of distributed organizations and groups. New technologies are needed that enable distributed teams to work as though virtually collocated. This case study examines how one such technology, desktop conferencing with application sharing, is used routinely by four groups within a major company. We discuss differing and evolving patterns of use. A range of difficulties arising from impoverished communication are documented. Success factors are identified, focusing on the use of technology facilitation and meeting facilitation. We conclude by describing benefits possible with this merger of communication and application sharing, as well as the challenges of organizational change that may be needed to achieve the benefits.}, added-at = {2008-02-04T13:45:34.000+0100}, author = {Mark, Gloria and Grudin, Jonathan and Poltrock, StevenE.}, biburl = {https://www.bibsonomy.org/bibtex/231277801de0b5f6fef130748906daa5d/creativityresearch}, booktitle = {Proceedings of the Sixth European Conference on Computer-Supported Cooperative Work}, interhash = {e190c77e15acd82f60cc199eca05c35b}, intrahash = {31277801de0b5f6fef130748906daa5d}, keywords = {Casestudy, Desktop Sharing,, Bedeutung: Niedrig, Gelesen}, note = {Problem: How do collocated groups of people interact using desktop conferencing ? Methodolody: Casestudy on using desktop conferencing and application sharing for collocated (same office building) groups 3 month obersving of meetings 1 meeting per week, after each meeting: questionnaire additional collecting of supplementary materials (email, phone calls) additional inerviews with members Result: - technical problem solving over a distance is hardly feasible - coordination problems - trust problems through abstract group - multitasking hinderns engagement Conclusion: - Need for experienced faciliator}, pages = {159-178}, timestamp = {2008-02-04T13:45:35.000+0100}, title = {Meeting at the Desktop: an Empirical Study of Virtually Collocated Teams}, url = {http://www.ics.uci.edu/~gmark/ecscw99.pdf}, year = 1999 }