%0 Book Section %1 BuMe01 %A Bullinger, Hans-Jörg %A Meiren, Thomas %D 2001 %E Bruhn, Manfred %E Meffert, Heribert %I Gabler %K maris services %P 151-175 %T Handbuch Dienstleistungsmanagement %& Service Engineering - Entwicklung und Gestaltung von Dienstleistungen

@inbook{BuMe01, added-at = {2008-08-13T11:35:46.000+0200}, author = {Bullinger, Hans-Jörg and Meiren, Thomas}, biburl = {https://www.bibsonomy.org/bibtex/235300f526fd0f9f9a36c77e5bc68e648/michael}, chapter = {Service Engineering - Entwicklung und Gestaltung von Dienstleistungen}, editor = {Bruhn, Manfred and Meffert, Heribert}, interhash = {ff3364e3a0f992402b4fe4a7640906b0}, intrahash = {35300f526fd0f9f9a36c77e5bc68e648}, keywords = {maris services}, pages = {151-175}, publisher = {Gabler}, timestamp = {2008-08-13T11:35:52.000+0200}, title = {Handbuch Dienstleistungsmanagement}, year = 2001 }