%0 Conference Paper %1 freitag2011method %A Freitag, Mike %A Lamberth, Sabrina %A Klingner, Stephan %A Böttcher, Martin %B RESER 2011 Productivity of Services NextGen - Beyond Output/Input. Programme and Abstracts. %D 2011 %E Ganz, Walter %E Kicherer, Florian %E Schletz, Alexander %K all klingner language_english %P 63-64 %T Method of collecting and categorising performance indicators to measure the productivity of modular services using an IT tool %@ 978-3-8396-0297-3

@inproceedings{freitag2011method, added-at = {2017-11-17T14:25:31.000+0100}, author = {Freitag, Mike and Lamberth, Sabrina and Klingner, Stephan and Böttcher, Martin}, biburl = {https://www.bibsonomy.org/bibtex/238ae73ab1672186ec54cb51e054ffda4/klingner}, booktitle = {RESER 2011 Productivity of Services NextGen - Beyond Output/Input. Programme and Abstracts.}, day = {8th-9th}, editor = {Ganz, Walter and Kicherer, Florian and Schletz, Alexander}, interhash = {39e84b4a8670ddbdf167a1860612aacc}, intrahash = {38ae73ab1672186ec54cb51e054ffda4}, isbn = {978-3-8396-0297-3}, keywords = {all klingner language_english}, month = {September}, pages = {63-64}, timestamp = {2017-11-17T14:25:31.000+0100}, title = {Method of collecting and categorising performance indicators to measure the productivity of modular services using an IT tool}, year = 2011 }