Recipients: the key to information transfer
Knowledge Management Research and Practice, 4 (1):
17--25 (February 2006)Abstract
Making information available does not necessarily result in subsequent
transfer and utilisation. This paper considers the role of various
parties to the information transfer process, proposing that the recipient
is the key determinant of its success. All other influences such
as source, task, organisational and environmental characteristics
are considered to be influential on the recipient rather than the
process itself. This subtle yet important distinction in some ways
simplifies the process by suggesting that the needs of the recipient
must inform all information transfer decisions.
