Conversational recommender systems are commonly used to help users to navigate through complex product-spaces by alternatively making product suggestions and soliciting user feedback in order to guide subsequent suggestions. Recently, there has been a surge of interest in developing effective interfaces that support user interaction in domains of limited user expertise. Critiquing has proven to be a popular and successful user feedback mechanism in this regard, but is typically limited to the modification of single features. We review a novel approach to critiquing, dynamic critiquing, that allows users to modify multiple features simultaneously by choosing from a range of so-called compound critiques that are automatically proposed based on their current position within the product-space. In addition, we introduce the results of an important new live-user study that evaluates the practical benefits of dynamic critiquing.
%0 Conference Paper
%1 1040871
%A McCarthy, Kevin
%A Reilly, James
%A McGinty, Lorraine
%A Smyth, Barry
%B IUI '05: Proceedings of the 10th international conference on Intelligent user interfaces
%C New York, NY, USA
%D 2005
%I ACM
%K compound critiquing recommender
%P 175--182
%R http://doi.acm.org/10.1145/1040830.1040871
%T Experiments in dynamic critiquing
%U http://portal.acm.org/citation.cfm?id=1040871&coll=Portal&dl=ACM&CFID=4934939&CFTOKEN=73863746
%X Conversational recommender systems are commonly used to help users to navigate through complex product-spaces by alternatively making product suggestions and soliciting user feedback in order to guide subsequent suggestions. Recently, there has been a surge of interest in developing effective interfaces that support user interaction in domains of limited user expertise. Critiquing has proven to be a popular and successful user feedback mechanism in this regard, but is typically limited to the modification of single features. We review a novel approach to critiquing, dynamic critiquing, that allows users to modify multiple features simultaneously by choosing from a range of so-called compound critiques that are automatically proposed based on their current position within the product-space. In addition, we introduce the results of an important new live-user study that evaluates the practical benefits of dynamic critiquing.
%@ 1-58113-894-6
@inproceedings{1040871,
abstract = {Conversational recommender systems are commonly used to help users to navigate through complex product-spaces by alternatively making product suggestions and soliciting user feedback in order to guide subsequent suggestions. Recently, there has been a surge of interest in developing effective interfaces that support user interaction in domains of limited user expertise. Critiquing has proven to be a popular and successful user feedback mechanism in this regard, but is typically limited to the modification of single features. We review a novel approach to critiquing, dynamic critiquing, that allows users to modify multiple features simultaneously by choosing from a range of so-called compound critiques that are automatically proposed based on their current position within the product-space. In addition, we introduce the results of an important new live-user study that evaluates the practical benefits of dynamic critiquing.},
added-at = {2007-11-01T16:46:04.000+0100},
address = {New York, NY, USA},
author = {McCarthy, Kevin and Reilly, James and McGinty, Lorraine and Smyth, Barry},
biburl = {https://www.bibsonomy.org/bibtex/26a3893c605c805dca99bfb63d6017e38/kmccarthy},
booktitle = {IUI '05: Proceedings of the 10th international conference on Intelligent user interfaces},
description = {Experiments in dynamic critiquing},
doi = {http://doi.acm.org/10.1145/1040830.1040871},
interhash = {9ecc1cc5417ecec66df04482b9d1318a},
intrahash = {6a3893c605c805dca99bfb63d6017e38},
isbn = {1-58113-894-6},
keywords = {compound critiquing recommender},
location = {San Diego, California, USA},
pages = {175--182},
publisher = {ACM},
timestamp = {2007-11-01T16:46:04.000+0100},
title = {Experiments in dynamic critiquing},
url = {http://portal.acm.org/citation.cfm?id=1040871&coll=Portal&dl=ACM&CFID=4934939&CFTOKEN=73863746},
year = 2005
}