%0 Journal Article %1 Cre09 %A Cress, Ulrike %A Kimmerle, Joachim %D 2009 %E O’Malley, C. %E Suthers, D. %E Reimann, P. %E Dimitracopoulou, A. %J Proceed of 8. International Conference on Computer Supported Collaborative Learning (CSCL2009) %K 2009 _todo knowledgeManagement pedagogy %T Knowledge Exchange as a Motivational Problem -- Results of an Empirical Research Program %U http://ltee.org/uploads/cscl2009/paper204.pdf %X In many situations of computer-supported collaborative learning, it is a challenge to increase the willingness of those involved to share their knowledge with other group members. To study a prototype of such a situation of computer-supported information exchange, we arranged a shared database setting as a basis of an empirical research program. This knowledge-exchange situation represented a social dilemma: while contributing information to a shared database led to costs and provided no immediate benefit to the individual, the entire group suffered when all members decided to withhold information. A series of experiments identified a multitude of influencing factors in this situation: group size, awareness of the importance of information, costs of entering information, use-related bonus systems, feedback and recommendations, and group awareness. This paper describes the impact of these factors on people’s willingness to share their knowledge with their cooperators, and concludes with a discussion of some practical consequences. %@ @978-1-61584-137-0

@article{Cre09, abstract = {In many situations of computer-supported collaborative learning, it is a challenge to increase the willingness of those involved to share their knowledge with other group members. To study a prototype of such a situation of computer-supported information exchange, we arranged a shared database setting as a basis of an empirical research program. This knowledge-exchange situation represented a social dilemma: while contributing information to a shared database led to costs and provided no immediate benefit to the individual, the entire group suffered when all members decided to withhold information. A series of experiments identified a multitude of influencing factors in this situation: group size, awareness of the importance of information, costs of entering information, use-related bonus systems, feedback and recommendations, and group awareness. This paper describes the impact of these factors on people’s willingness to share their knowledge with their cooperators, and concludes with a discussion of some practical consequences.}, added-at = {2009-11-11T15:29:06.000+0100}, author = {Cress, Ulrike and Kimmerle, Joachim}, biburl = {https://www.bibsonomy.org/bibtex/28596bd1d66f2b8bb3ff381952f7b0a99/trude}, editor = {O’Malley, C. and Suthers, D. and Reimann, P. and Dimitracopoulou, A.}, interhash = {b576a0e00e730d15c50def607cb9e277}, intrahash = {8596bd1d66f2b8bb3ff381952f7b0a99}, isbn = {@978-1-61584-137-0}, journal = {Proceed of 8. International Conference on Computer Supported Collaborative Learning (CSCL2009)}, keywords = {2009 _todo knowledgeManagement pedagogy}, month = {June}, timestamp = {2009-11-11T15:29:06.000+0100}, title = {Knowledge Exchange as a Motivational Problem -- Results of an Empirical Research Program}, url = {http://ltee.org/uploads/cscl2009/paper204.pdf}, year = 2009 }