%0 Conference Paper %1 Ferro:2012:KWU:2379057.2379068 %A Ferro, Toni %A Divine, Doug %A Zachry, Mark %B Proceedings of the 30th ACM international conference on Design of communication %C New York, NY, USA %D 2012 %I ACM %K 2.0 Wissensmanagement enterprise %P 47--54 %R 10.1145/2379057.2379068 %T Knowledge workers and their use of publicly available online services for day-to-day work %U http://doi.acm.org/10.1145/2379057.2379068 %X Researchers and organizations have been endeavoring to determine if and how social media can be leveraged to support the day-to-day work of knowledge workers. This study discusses a survey of the use of publicly available online services by knowledge workers that highlights new ways of examining the social media in relation to day-to-day work. Specifically, we examine the use of social media by workers in a variety of contexts as well as analyzing social media at the component level, the level of services, instead of simply at the site level. %@ 978-1-4503-1497-8

@inproceedings{Ferro:2012:KWU:2379057.2379068, abstract = {Researchers and organizations have been endeavoring to determine if and how social media can be leveraged to support the day-to-day work of knowledge workers. This study discusses a survey of the use of publicly available online services by knowledge workers that highlights new ways of examining the social media in relation to day-to-day work. Specifically, we examine the use of social media by workers in a variety of contexts as well as analyzing social media at the component level, the level of services, instead of simply at the site level.}, acmid = {2379068}, added-at = {2013-05-02T16:39:02.000+0200}, address = {New York, NY, USA}, author = {Ferro, Toni and Divine, Doug and Zachry, Mark}, biburl = {https://www.bibsonomy.org/bibtex/2866efda6be19e563ac18efc91bb6a5bb/griesbau}, booktitle = {Proceedings of the 30th ACM international conference on Design of communication}, description = {Knowledge workers and their use of publicly available online services for day-to-day work}, doi = {10.1145/2379057.2379068}, interhash = {cee26ff254129585a0f28423ba019e7f}, intrahash = {866efda6be19e563ac18efc91bb6a5bb}, isbn = {978-1-4503-1497-8}, keywords = {2.0 Wissensmanagement enterprise}, location = {Seattle, Washington, USA}, numpages = {8}, pages = {47--54}, publisher = {ACM}, series = {SIGDOC '12}, timestamp = {2013-05-02T16:49:33.000+0200}, title = {Knowledge workers and their use of publicly available online services for day-to-day work}, url = {http://doi.acm.org/10.1145/2379057.2379068}, year = 2012 }